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Legal
How we handle personal data on this site, what you can ask us to do with it, and the licence that comes with our games.
Klovako s. r. o. is the controller of the personal data described here — the company that decides why it is processed and how. We are a games publisher registered in Slovakia, at Pekná cesta 10151/28, 831 52 Bratislava.
Anything to do with your data — a question, a request, a complaint — reaches us at info@klovako.com. We are not required to appoint a data protection officer and have not appointed one; that address is answered by the company directly.
This notice covers klovako.com — this website and the mail you send us about it.
It does not cover the shops our games are sold through. When you buy or download a game on PlayStation Store, Nintendo eShop or the Microsoft Store, that purchase is between you and the platform: they take the payment, they hold the account, and their own privacy notices apply. The sales reporting we get back from them counts copies and countries; it does not name buyers.
It also does not cover other companies’ websites we link to, including the store pages on each game.
The web server in front of this site keeps the log every web server keeps in order to answer a request and to stay up: the address the request came from, the page asked for, the time, and the browser’s user-agent string. That log is what tells us a page is broken or that something is hammering the site, and it is used for nothing else. The site itself reads your address for one further purpose — counting failed sign-in attempts on the staff login screen, so that a password guesser is slowed down — and keeps no record of it for anyone who is only reading.
If — and only if — you accept on the cookie banner, Google Analytics 4 records which pages are viewed, in what order, what referred you, roughly where in the world from, and whether a store button was pressed. Google works the location out from your IP address and does not keep the address in the reports. Decline, and none of this happens: the script is never loaded and no request goes to Google. The individual cookies are listed in the Cookie Policy.
Mail sent to our contact address gives us your email address, your name if you sign it, and whatever you chose to put in the message. We keep the correspondence so that a conversation can be picked up where it left off.
We do not ask for, and have no way to collect, special categories of data — health, beliefs, biometrics and the rest. Please do not send them to us.
Under Article 6 of the GDPR every use of personal data needs a legal basis. Ours are:
There is no automated decision-making and no profiling in the sense of Article 22: nothing here decides anything about you.
Where a retention period ends, the data is deleted rather than archived.
If you are in the EU or the EEA, the GDPR gives you the right to ask us for a copy of the personal data we hold about you; to have it corrected if it is wrong; to have it erased; to restrict or object to how we use it; to receive it in a portable form; and to withdraw a consent you have given, at any time.
Write to info@klovako.com and we will answer within one month. We do not charge for this, and we will not ask you for more identifying information than we need to be sure it is you asking.
If you think we have got it wrong, you can complain to the Slovak supervisory authority, the Office for Personal Data Protection of the Slovak Republic — though we would rather you told us first.
Our games are made for a family audience, and this website is aimed at the people who buy them. We do not knowingly collect personal data from children. If you believe a child has sent us any, write to info@klovako.com and we will delete it.
When what we do changes, this page changes with it and the date at the top moves. Where a change affects something you consented to, you will be asked again rather than assumed to agree.
Part two
This End-User License Agreement (referred to as the „EULA“) is a legally binding agreement between you, the Licensee, an individual customer or entity, and the Klovako s. r. o., the company, the Software, which may include associated media, printed materials, and online or electronic documentation. This Agreement is a legally binding contract that includes terms that limit your legal rights and Licensors‘ liability to you, and shall govern all access to and use of this Software. You hereby agree, without limitation or alteration, to all the terms and conditions contained herein.
By installing, copying, or otherwise using the Licensed Product (Software), the Licensee agrees to be bound by the terms and conditions outlined in this EULA. However, if the Licensee does not agree to the terms and conditions outlined in this EULA, the said Licensee may not download, install, or use Software.
Subject to the terms of this EULA, the Klovako s. r. o. hereby grants to the Licensee, a royalty-free, revocable, limited, non-exclusive license during the term of this EULA to possess and to use a copy of the Software. The Software is being distributed by Klovako s. r. o.. Licensee is not allowed to make a charge for distributing this Software, either for profit or merely to recover media and distribution costs.
You hereby unconditionally agree that all right, title and interest in the copyrights and other intellectual property rights in the Licensed Product reside with the Licensors. The trademarks, logos, designs, and service marks appearing on the Licensed Product are registered and unregistered marks of Licensor. Accordingly, nothing in this EULA or the Licensed Product grants you any right to use any form of intellectual property contained in the Licensed Product.
Therefore, all rights, titles, interests, and copyrights in and/or to the Software, including but not limited to all images, graphics, animations, audio, video, music, text, data, code, algorithm, and information, are owned by the Licensor. Accordingly, the Software is protected by all applicable copyright laws and international treaties, and the Licensee is expected to use the Software concerning all intellectual property contained therein, except as otherwise provided for in this EULA.
Installation and Use: Licensee may install and use the Software on a shared computer or concurrently on different computers, and make multiple back-up copies of the Software, solely for Licensee’s use within Licensee’s business or personal use.
Reproduction and Distribution: Licensee may not duplicate or re-distribute copies of the Software, without the Licensors express written permission.
Licensee limitation: The Licensee may not:
Klovako s. r. o. shall provide updates and maintenance on a basis or as-needed basis.
Klovako s. r. o. has no obligation to Software support, or to continue providing or updating any of the Software.
In the event of termination, all licenses provided under this EULA shall immediately terminate, and you agree to discontinue accessing or attempting to access this Licensed product. Accordingly, this EULA may be:
Either Klovako s. r. o. or the Licensee may terminate this EULA immediately upon written notice to the other party, including but not limited to electronic mail.
The Licensee has the option to permanently transfer all rights under this Agreement, provided the recipient agrees to the terms of this EULA. Accordingly, this EULA is not assignable or transferable by the Licensee without the prior written consent of Klovako s. r. o.; and any attempt to do so shall be void.
Any notice, report, approval or consent required under this EULA shall be in writing and deemed to have been duly given if delivered by recorded delivery to the respective addresses of the parties.
Both parties hereby agree that this EULA is the entire and exclusive statement and legal acknowledgement of the mutual understanding of the parties and supersedes and cancels any previous written and oral agreement and/or communication relating to the subject matter of this EULA.
No delay or failure to exercise, on the part of either party, any privilege, power or rights under this EULA shall operate as a waiver of any of the terms and provisions of this EULA. Accordingly, no single or partial exercise of any right under this Agreement shall preclude further exercise of any other right under this EULA. Suppose any of the outlined provisions of this EULA is deemed to be unenforceable or invalid in whole or in part by a court of competent jurisdiction. In that case, such provision shall be limited to the minimum extent necessary for this EULA to remain in full force and effect and enforceable. The remaining provisions of this Agreement shall not be rendered unenforceable or invalid. They shall continue to be enforceable and valid in isolation of the unenforceable and invalid provisions of this EULA.
This Agreement rightly constitutes the entire understanding between the Klovako s. r. o. and the Licensee and all parties involved. It supersedes all prior agreements of the parties, whether written or oral, express or implied, statement, condition, or a representation or warranty.
Klovako s. r. o., and author of this Software, expressly disclaim any warranty. The Licensed Product and all applicable documentation is provided as-is, without warranty of any kind, whether express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Accordingly, the Licensee accepts any risk arising out of the use or performance of the Software.
The Licensee agrees that the Klovako s. r. o. shall not be liable to Licensee, or any other related person or entity claiming any loss of profits, income, savings, or any other consequential, incidental, special, punitive, direct or indirect damage, whether arising in contract, tort, warranty, or otherwise. Even if Klovako s. r. o. has been advised of the possibility of such damages. These limitations shall necessarily apply regardless of the primary purpose of any limited remedy. Under no circumstances shall Klovako s. r. o. aggregate liability to the Licensee, or any other person or entity claiming through the Licensee, exceed the actual monetary amount paid by the Licensee to Klovako s. r. o. for the Software.
You hereby agree to indemnify and hold Klovako s. r. o. harmless from and against all liabilities, damages, losses or expenses, including but not limited to reasonable attorney or other professional fees in any claim, demand, action or proceeding initiated by any third-party against Klovako s. r. o., arising from any of your acts, including without limitation, violating this EULA or any other agreement or any applicable law.
This EULA shall be deemed to be construed under the jurisdiction of the courts located in Slovakia, without regard to conflicts of laws as regards the provisions thereof. Any legal action relating to this EULA shall be brought exclusively in the courts of Slovakia, and all parties consent to the jurisdiction thereof. Furthermore, the prevailing party in any action to enforce this EULA shall be entitled to recover costs and expenses including, without limitation, legal fees. Accordingly, this EULA is made within the exclusive jurisdiction of the Slovakia, and its jurisdiction shall supersede any other jurisdiction of either party’s election.